Senior Technician

Sentry Security is a growing independent Chicagoland security company.  Sentry Security specializes in the installation, service, maintenance, and monitoring of commercial solutions.  Our services include integrated security services (intrusion, access control and video), and fire alarm systems with security and 24/7 video surveillance.   Sentry’s workplace is built from day-to-day relationships with customers, colleagues, and vendors.

Do you want to be part of a cutting edge, high tech, and professional company? Join our talented, reliable, and valued workforce!

The Senior Technician will be responsible for the installation, troubleshooting, and servicing of commercial security, fire, CCTV, card access systems and other systems. 

Essential Duties/Responsibilities

  • Perform new system installations, upgrades, and additions.
  • Troubleshoot repairs and /or replace existing equipment / systems if necessary.
  • Maintain and organize parts and materials.
  • Provide and deliver reliable communication with our customers.
  • Low voltage/electronics experience preferred.
  • Run and terminate various cabling (Cat5e, Cat6, Coax etc.).
  • Work independently and perform all work to quality standards.
  • Prepare well-written detailed, clear, and concise reports /documentation on tasks performed on individual commercial accounts such as installations, issues, actions, and resolutions.
  • Coordinate and ensure customer training in the proper use and operation of alarm systems.  Provide basic troubleshooting repair procedures.
  • Comply with local, county, state, and federal codes.
  • Attend and participate training sessions in technology.
  • Ability to work with various hand tools, lift equipment, climb ladders, and scaffolding. (Occasionally lift 75 pounds)
  • Participate in a paid rotating-on call schedule.
  • Collaborate and establish a good working relationship with sales to deliver accurate quotes.
  • Increase positive experiences for our customers by conveying information effectively and assist with customer satisfaction evaluations.
  • Cultivate, mentor, and collaborate with fellow technicians to improve productivity, engage employee’s creativity, and increase customer satisfaction.

Qualified candidate must have:

  • High school / Vocational training diploma or Associate’s degree preferred.
  • Must experience with wiring security networks, CCTV, and access control.
  • Experience with wiring security networks, CCTV, and access control.
  • Low voltage/electronics experience preferred.
  • Working knowledge of local/national codes.
  • Must be able to read drawings and pull wires.
  • Obtain and retain certifications and/or licenses required by national, state, and local codes.
  • Motivation, initiative, and excellent interpersonal communication skills.
  • Technical applications, solutions, networking, and programming are required.
  • Demonstrate ability to understand industry specific trends and adapt easily to a rapidly changing environment.
  • Proficiency in Microsoft Office Suite.

Other Qualifications

  • Valid driver’s license with acceptable driving record required.
  • Must be able to pass background screening requirements or possess a valid IL PERC card.
  • Criminal background check is a requirement for employment.

Salary, Perks & Benefits

  • Generous base salary
  • Annually accrued vacation, 7 paid holidays, 3 paid sick days, 2 paid bereavement days,
  • 401k Savings Plan with company match
  • Medical and dental coverage

Work Environment

  • Job Type & Schedule:  Full time, Monday – Friday   8:00 am – 4:00 pm

Professional, engaging, and supportive atmosphere

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