Careers
New Business Development Executive ("Hunter")
Full-Time | Commission-Eligible | Reports to President
About Sentry Security
Sentry Security is a full-service commercial security integrator designing, installing, monitoring, and servicing intrusion, video surveillance, access control, and fire alarm systems. Built over many decades into a company with a well-established recurring monitoring revenue base and a strong local reputation, Sentry is now investing directly in new business development to complement its growth.
The Role
This is a 100% new-business hunting role focused on commercial accounts. You will not inherit an existing account book, manage renewals, or run service/project work — your entire job is to identify, pursue, and close new commercial accounts, selling both installation projects and recurring monitoring revenue (RMR). Residential sales are handled by our inside sales team; this role is commercial new business only. You will work closely with the President and the Client Solutions team, but the prospecting, outreach, and closing are yours to own.
What You'll Do
- Prospect and close new commercial integrated security accounts (intrusion, video, access control, fire alarm) — both installation projects and recurring monitoring contracts.
- Build and manage a referral channel with electrical contractors, low-voltage integrators, and general contractors — identify targets, propose partnership terms, and maintain the relationship.
- Use LinkedIn and direct outreach to identify and engage decision-makers at target accounts (school districts, forest preserves, property managers, facility managers, business owners).
- Represent Sentry at local trade association events and industry gatherings to build referral relationships.
- Track every prospect, source, and deal stage in the company CRM — pipeline hygiene is part of the job, not an afterthought.
- Partner with Client Solutions to identify upsell and cross-sell opportunities within the existing customer base.
- Report weekly on pipeline status, activity, and progress toward quota.
What We're Looking For
- A demonstrated hunter — someone who has carried and consistently hit a new-business quota, not just managed existing accounts.
- Experience selling in a long-cycle, technical B2B environment is a strong plus — security, fire/life safety, access control, commercial electrical, or managed IT/services backgrounds all transfer well.
- Able to sell both sides of the business — installation projects and long-term recurring monitoring relationships — and knows how to position each.
- Self-directed and comfortable building a pipeline from scratch, including cold outreach and partner development.
- Strong communicator, credible in front of property managers, business owners, and contractors alike.
- CRM discipline — willing to log activity and keep the pipeline current, not just work from memory.
Compensation
Base salary plus uncapped commission. Sentry pays commission on both installation dollars and recurring monitoring revenue (RMR) — with RMR commissioned at a multiple of the monthly value, reflecting the long-term value it creates for the company. Specific base and commission structure will be discussed during the interview process and finalized based on experience.
Why Sentry
- An established, growing company with a long track record of success — not a startup sales gig with unproven product-market fit.
- A recurring-revenue business model that rewards sales performance directly and predictably.
- Direct access to and support from company leadership — this role has visibility and priority.
- A dedicated hunting role, free of account management and service responsibilities, so you can focus on what you do best.
Own the Department: You’ll take full responsibility for customer service operations—performance, structure, employee development, and service excellence.
Deliver Outstanding Support: Lead a team focused on professional, solution-driven customer interactions that reflect the Sentry standard.
Build and Develop Your Team: Hire, coach, and empower a high-performing group that thrives on accountability and service.
Set Clear Priorities: Align daily operations with long-term service goals; ensure workloads are managed effectively and KPIs are met or exceeded.
Be Proactive: Prevent problems before they start—refine systems, analyze trends, and resolve recurring issues.
Act as a Customer Advocate: Collaborate with other departments to ensure customer needs and feedback influence service and product decisions.
- 3+ years in a customer service management or team lead role, preferably in a service-based or technical industry.
- A strong sense of ownership and accountability—you step in, step up, and lead from the front.
- Excellent communication and interpersonal skills.
- Proven success in building motivated, results-driven teams.
- Strong organizational and multitasking skills.
- Experience with CRMs, phone systems, or help desk platforms is a plus.
Health Insurance – Comprehensive coverage to keep you and your family protected.
Dental Insurance – Quality dental plans to keep you smiling.
401(k) Plan – Invest in your future with retirement support.
Supportive Culture – Work in a close-knit, mission-focused environment where leadership is accessible and collaboration is valued.
Room for Growth – At Sentry, we prioritize internal advancement. You’ll be empowered to take on new responsibilities, gain cross-functional experience, and grow your career as the company grows.
Training & Development – Opportunities for ongoing learning, skill-building, and leadership development.
Ready to lead, grow, and make a difference?
Join a company where your work truly matters—and where your future is full of potential.
Apply today by sending your resume to dholt@sentrysecurity.com