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Customer Reviews

Customer Reviews

On average, Sentry’s customer base has been with Sentry for more than 12 years.

We have a 93.1% annualized customer retention rate- due in large part to Sentry being independent, competent, accessible and local. We appreciate that the vast majority of customers positively refer Sentry to their colleagues and friends.

Great company
Lola profile picture
Lola
1 year ago
Very Professional and definitely will do business again
L Franklin profile picture
L Franklin
1 year ago
Tiffany Fraley profile picture
Tiffany Fraley
1 year ago
I would def go with this security company is I planned on staying local for a long time ! I was referred to this company by a friend , and the woman that works here was very informal and honest with me . Very sweet and walked me through the whole security system that they have !! Honest , small company that I would highly recommend to anyone who plans on living local forever !
Susan Schulz profile picture
Susan Schulz
1 year ago
Thanks so much! The guys were great!
Susan Merten profile picture
Susan Merten
1 year ago
Arnie was prompt, polite, and professional. Our issue was resolved within an hour of his arrival.
Douglas Morton profile picture
Douglas Morton
2 years ago
We have had a Sentry Security home security system for several years. Technical issues are rare, but when they occur, Sentry quickly helps us resolve them. Technical support has always been good, and the technical personnel are always well trained and efficient.
Rick Barkowitz profile picture
Rick Barkowitz
2 years ago
Quick and quality service
scott gauthier profile picture
scott gauthier
2 years ago
Service Tech that came out was super friendly, professional and helpful!
Steve Jaffe profile picture
Steve Jaffe
2 years ago
Harlan Hogan profile picture
Harlan Hogan
2 years ago
Tom Stamborski profile picture
Tom Stamborski
2 years ago
We had an issue with our doorbell cameras and a glass break sensor. The technician was very knowledgeable and helpful and resolved the issues quickly.
Debbie Donahoe profile picture
Debbie Donahoe
2 years ago
Great service when one of my sensors was malfunctioning. They sent out a service tech the same day.
Barbara Morrison profile picture
Barbara Morrison
3 years ago
Sentry Security has provided our home security monitoring for about fifteen years. Prior to that we used another company for nearly forty years, so we have plenty of experience, all good! We asked Peter, the technician who advised us today, for information on upgrading our system because we are replacing our windows. His assessment of our current system and recommendations for changes were thorough and reflected thoughtful, well informed, and appropriate considerations. It is clear that we are still using an excellent security provider!
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