NPS® is often held up as the gold standard customer experience metric. First developed in 2003 by Bain and Company, it’s now used by millions of businesses to measure and track how they’re perceived by their customers.
Security systems for enhanced safety, security and compliance.
On average, Sentry’s customer base has been with Sentry for more than 12 years. We have a 93.1% annualized customer retention rate- due in large part to Sentry being independent, competent, accessible and local. We appreciate that the vast majority of customers positively refer Sentry to their colleagues and friends.