Customer Reviews
Customer Reviews
On average, Sentry’s customer base has been with Sentry for more than 12 years.
We have a 93.1% annualized customer retention rate- due in large part to Sentry being independent, competent, accessible and local. We appreciate that the vast majority of customers positively refer Sentry to their colleagues and friends.
I would def go with this security company is I planned on staying local for a long time ! I was referred to this company by a friend , and the woman that works here was very informal and honest with me . Very sweet and walked me through the whole security system that they have !! Honest , small company that I would highly recommend to anyone who plans on living local forever !
Arnie was prompt, polite, and professional. Our issue was resolved within an hour of his arrival.
We have had a Sentry Security home security system for several years. Technical issues are rare, but when they occur, Sentry quickly helps us resolve them. Technical support has always been good, and the technical personnel are always well trained and efficient.
Service Tech that came out was super friendly, professional and helpful!
We had an issue with our doorbell cameras and a glass break sensor. The technician was very knowledgeable and helpful and resolved the issues quickly.
Great service when one of my sensors was malfunctioning. They sent out a service tech the same day.
Sentry Security has provided our home security monitoring for about fifteen years. Prior to that we used another company for nearly forty years, so we have plenty of experience, all good! We asked Peter, the technician who advised us today, for information on upgrading our system because we are replacing our windows. His assessment of our current system and recommendations for changes were thorough and reflected thoughtful, well informed, and appropriate considerations. It is clear that we are still using an excellent security provider!
